Department of Justice and Constitutional Development (DOJ&CD)
POST 13/107 : HELPDESK OPERATOR (X2 POSTS)
SALARY : R193 359 – R227 766 per annum. The successful candidate will be required to sign a performance agreement.
CENTRE : Master of The High Court: Bisho Ref No 65/26EC (X1 Post)
Master of the Western Cape High Court: Cape Town Ref No: 32/2026/M/WC (X1 Post)
REQUIREMENTS : Grade 12 or equivalent qualification; Skills and Competencies: Computer literacy (MS Office); Good communication skills (written and verbal); Interpersonal skills; Ability to work under pressure.
DUTIES : Key Performance Areas: Handle all incoming and outgoing calls and convey messages; Forward calls to the appropriate division/section/officials; Assist callers with general enquires; Test the switchboard consoles; Ensure proper maintenance of the switch board equipment; Prepare the telephone printouts for calls and keep records and statistics thereof.xc
ENQUIRIES : Eastern Cape: Ms C Williams Tel No: (043) 702 7000 / 7131
Western Cape: Ms P Paraffin Tel No: (021) 462 5471
APPLICATIONS : Eastern Cape: Quoting the relevant reference number, direct your application to: The Provincial Head, Private Bag X9065, East London, 5200 OR https://forms.office.com/r/X2XaVPasWu or hand deliver at the Provincial Office, Department of Justice, 3 Phillip Frame Road, Waverley Park complex, East London.
Western Cape: Please direct your applications to: Provincial Head: Private Bag X 9171, Cape Town, 8000 OR physical address: 8 Riebeeck Street, 5th Floor Norton Rose House, Cape Town OR https://forms.office.com/r/X2XaVPasWu For Attention: Western Cape Ms P Paraffin
NOTE : Separate application must be made quoting the relevant reference number
The Department of Justice and Constitutional Development’s mandate is to ensure that there is accessible justice system in our vibrant and evolving constitutional democracy. It is responsible, amongst others, to enable Access to Justice for all, promote Constitutionalism, Rule of Law, Respect for Human Rights; and to coordinate the State Litigation and Legal Advisory Services. The Department is therefore presenting an opportunity to dynamic individuals with relevant competencies to join a dynamic team in its quest to fulfill its mandate and deliver justice services to the people of South Africa.
CLOSING DATE : 08 May 2026
NOTE : The application must include only completed and signed new Form Z83, obtainable from any Public Service Department or on the internet at www.gov.za, and a detailed Curriculum Vitae.