Department of Employment and Labour

POST 14/18 : SENIOR ADMINISTRATION OFFICER: OPERATIONS (X30 POSTS)
SALARY : R413 001 per annum
CENTRE : Bethlehem Labour Centre Ref No: HR 4/4/8/976 (X1 Post)
Reitz Satellite Ref No: HR 4/4/8/977 (X3 Posts)
Phuthaditjhaba Labour Centre Ref No: HR 4/4/8/978 (X2 Posts)
Harrismith Labour Centre Ref No: HR 4/4/8/989 (X4 Posts)
Ficksburg Labour Centre Ref No: HR 4/4/8/990 (X2 Posts)
Botshabelo Labour Centre Ref No: HR 4/4/8/991 (X2 Posts)
Zastron Labour Centre Ref No: HR 4/4/8/992 (X1 Post stationed at Zastron) and (X1 Post stationed at Provincial Office Free State)
Petrusburg Labour Centre but stationed at Provincial Office Ref No: HR 4/4/8/993 (X1 Post)
Virginia Satellite Ref No: HR 4/4/8/995 (X3 Posts)
Kroonstad Labour Centre Ref No: HR 4/4/8/996 (X3 Posts)
Sasolburg Labour Centre Ref No: HR 4/4/8/997 (X2 Posts)
Parys Satellite Ref No: HR 4/4/8/998 (X3 Posts)
Thaba Nchu Satellite Ref No: HR 4/4/8/999 (X2 Posts)

REQUIREMENTS : An undergraduate qualification in Business Administrative or Management/ Public Administration or Management/ Operations/ Accounting/ Finance NQF Level 6 as recognized by SAQA. Valid driver’s license. Two (2) years functional experience in Client Services environment / Claims Processing environment in operations or Insurance environment. Knowledge: Unemployment Insurance
Act and Regulations (UIA), Unemployment Insurance Contributions Act (UICA), Department of Employment and Labour & UIF Policies and Procedure, Operations System, Batho Pele Principles, Protection of Personal Information Act (POPIA). Skills: Interpersonal, Presentation, Listening, Communication (Verbal and written), Computer Literacy, Problem Solving, Planning and Organizing.

DUTIES : Provide Unemployment Insurance services through interaction with customers. Provide quality assurance and follow-up on Unemployment Insurance applications. Administer the UI Claims and Processing Services. Supervise resource (Human, Financial, Equipment/Assets) in the section.

ENQUIRIES : Mr. T Moholi Tel No: (058) 303 5293 (Bethlehem & Reitz)
Mr A Kutuka Tel No: (058) 122 0800 (Phuthaditjhaba & Ficksburg), Ms. M
Tsatsinyane Tel No: (051) 505 6372 (Harrismith)
Mr M Ngono Tel No: (051) 534 3789 (Botshabelo & Thaba Nchu)
Mr E Qhalane Tel No: (057) 391 0201 (Welkom & Virginia)
Ms M Lelope Tel No: (056) 215 1812 (Kroonstad)
Ms M Lelope Tel No: (016) 970 3200 (Sasolburg & Parys)
Mr D Namane Tel No: (053) 574 0932 (Petrusburg)
Mr C Van Niekerk Tel No: (051) 673 1471 (Zastron)
APPLICATIONS : Chief Director: Provincial Operations: Private Bag X522, Bloemfontein, 9300 Or hand deliver at Laboria House, 43 Charlotte Maxeke Street, Bloemfontein. Email: jobs-fs4@labour.gov.za
NOTE : EE targets- priority will be given to African male and female, people living with disabilities, Coloured male, and female and White male and female

It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.
CLOSING DATE : 12 May 2026 at 16:00 (walk-in) and 23:59 (online)
NOTE : All attachments for online application must include an application form Z83 and CV only combined, in PDF and as one attachment. Zipped, IMG and JPEG documents will not be accepted. indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. Failure to do so, your application will be disqualified.

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