The key purpose of this role is to execute and effectively deliver the transactional People Service processes, ensuring that business needs are consistently being met. This includes: Effectively addressing employee queries, ensuring queries are resolved within SLA, drive a customer service mindset, ensure accurate and timeous maintenance of employee data in relevant systems to ensure high employee data integrity.

Minimum Requirements:

• Relevant degree in Human Resources, or related discipline or an equivalent experience
• SAP HR, Workday and ServiceNow system experience preferred
• Knowledge of People Policies across the Zone required

Key Attributes and Competencies:

• Business knowledge and acumen
• Demonstrated ability to engage and influence senior stakeholders across the business
• Strong verbal, written and interpersonal skills, with attention to detail
• Used to working with deadlines
• Ability to work in a well organized, accurate and reliable manner
• Working in a multi-cultural environment
• High level of service mindset
• Coordination skills, Presentation skills and a high sense of accuracy
• Communicative, team oriented and open for change
• Highly results focused
• Leads by example, and lives the company’s values
• Able to work on own initiative and prioritize workload effectively

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