POST 22/215 : ADMINISTRATION CLERK POST NUMBER: TMS 21/2026
Section: IS/ICT Call Centre Management
Division: Technology Management Services
SALARY : R237 453. per annum (Level 5)
CENTRE : Head Office

REQUIREMENTS : Applicants must display competency in the core functions of the post. Be proficient in at least English and one other official language. Be a citizen of the Republic of South Africa of which documentary proof must be furnished on the day of the interview Be in possession of Grade 12 / Senior Certificate / NCV Level 4 or equivalent qualification (NQF level 4 as recognized by SAQA). Three (3) year
National Diploma (NQF6) Information Technology/ Information Systems/Computer Systems and relevant courses in the field of the post will serve as an added advantage. A valid code 8 driver’s license will be an added advantage. One (1) years’ functional experience in the ICT field/ environment/ technical support environment with understanding of network connectivity technologies. Knowledge of End-user support procedures, Operating systems, Active Directory, ICT Service Management Process, Batho Pele Principles, MISS Policy (DPSA) Skills:
Communication, Computer literacy, Time Management, Analytical thinking, Good interpersonal relation, Listening, Innovative, Client focused/centric, Sense of responsibility, Organisational goal driven, attention to detail. Knowledge, skills and competencies: General computer literacy skills (MS Word, MS Excel, MS Office, MS PowerPoint and Outlook). Demonstrate competency in acting Independently,
Professionally, Accountable and with Credibility. Good verbal and written communication skills. Sound planning, organizing, administrative and problemsolving skills. Strong interpersonal skills. Customer focus and responsiveness. Be willing to work under pressure and extended hours.

DUTIES : Perform general clerical duties including data capturing, document management, correspondence handling, and maintaining records within the National Operations Centre. Provide first-line administrative support by logging incidents, tracking requests, and ensuring timely communication between units and stakeholders. Assist with user account administration, including password resets and access support for SAPS internal systems in line with security protocols. Ensure compliance with confidentiality, data protection policies, and standard operating procedures while delivering efficient administrative support.

ENQUIRIES : Lt Col G Xoko/ Captain WD Maimela / PO J Nkadimeng at Tel: 012 432 7709/ 8884/ 7964
APPLICATIONS : Application forms must be hand delivered or emailed to the following addresses: Enquiries can be directed to: Lt Col G Xoko //Captain WD Maimela / PO J Nkadimeng at Tel: 012 432 7709/ 8884/ 7964 and email applications to: Email Address: tms.vacancies@saps.gov.za and hand delivery to Office No. PPS 138/143; 1234 Tulbagh Park Building; Cnr. Stanza Bopape (Church) and Jan Shoba (Duncan) Streets; Hatfield, PRETORIA

CLOSING DATE : 10 July 2026 at 16:00
NOTE : Applications must be submitted on a Z83 Form (2021 version), obtainable from http://www.dpsa.gov.za/dpsa2g/vacancies.asp , which must be accompanied with a comprehensive Curriculum Vitae. The post particulars and reference number of the post you are applying for, must be correctly specified on the application form. Please complete a separate application form for each post you wish to apply for. It
is the responsibility of the applicants to submit applications timeously to the correct physical address as provided in the advertisement.