Department of Employment and Labour

POST 15/13 : CLIENT SERVICE OFFICER: QAULITY ASSURANCE (X7 POSTS)
SALARY : R280 278 per annum
CENTRE : Labour Centre: Kariega but stationed at Joubertina Satellite Office Ref No: HR/4/4/9/17 (X1 Post)
Labour Centre: Kariega but stationed at Louterwater Satellite Office Ref No: HR/4/4/9/18 (X1 Post)
Labour Centre: Kariega but stationed at Misgund Satellite Office Ref No: HR/4/4/9/19 (X1 Post)
Labour Centre: Kariega but stationed at Hankey Satellite Office Ref No: HR/4/4/9/20 (X1 Post)
Labour Centre: Kariega but stationed at Patensie Satellite Office Ref No: HR/4/4/9/21 (X1 Post)
Labour Centre: Kariega but stationed at Jeffreysbay Satellite Office Ref No: HR/4/4/9/22 (X1 Post)
Labour Centre: Kariega but stationed at Humansdop Satellite Office Ref No: HR/4/4/9/23 (X1 Post)

REQUIREMENTS : Grade 12/ Senior Certificate. No experience required. Knowledge: Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Financial Management Act (PFMA), Protection of Personal Information Act (POPIA), Department of Labour and UIF Policies and Procedures, Treasury Regulations, UIF’s Vision, Mission and Values, Departmental Policies, Procedures and Guidelines, Batho Pele Principles. Skills: Interpersonal, Telephone etiquette, Interviewing, Computer Literacy, Communication (verbal and written), Listening, Interpretation (ability to interpret UI Act and Contribution Act), Conflict Management, Time
Management, Customer Relations, Analytical and On job training (operational systems).

DUTIES : Provide screening services. Process applications for UIF Benefits. Register payment continuation forms. Provide administrative functions.

ENQUIRIES : Ms W Koba Tel No: (041) 995 7047
APPLICATIONS : Deputy Director: Labour Centre Operations, PO Box 562, Uitenhage, 6230. Hand deliver at 15A Chase Street, Kariega, 6230. Email: JobsECUHG@labour.gov.za
NOTE : White Males, White Females, Coloured Males, Coloured Females, Indian Males, Indian Females are encouraged to apply.

It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.
CLOSING DATE : 22 May 2026 at 16:00 (walk-in) and 23:59 (online)
NOTE : All attachments for online application must include an application form Z83 and CV only combined, in PDF and as one attachment. Zipped, IMG and JPEG documents will not be accepted. indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post.

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