The hospital credit controller must be an organized and meticulous person who manage the credit control processes for both local and foreign patients, including Workmen’s Compensation (WCA) admissions and private accounts. The Credit Controller will ensure that all outstanding payments are followed up on during patient in progress, payments are collected as required, and records are kept up to date, minimizing hospital debt and maximizing revenue collection.
SKILLS PROFILE
EDUCATION
Essential
- Grade 12 or equivalent of NQF level 4 Qualification.
WORK EXPERIENCE
Essential
- Minimum 3 years’ credit control experience in the healthcare environment.
- Proven ability to provide superior Customer Service Experience.
KNOWLEDGE
Essential
- Intermediate computer literacy: Excel, Word and Outlook.
- Comprehensive knowledge of SAP, or relevant software systems used by facility.
- Knowledge of relevant applications e.g. CompEasy, Guarantee of payment letters, estimations etc.
- Working knowledge COID Gazette rules and regulations.
- General understanding of COID/ private/ foreign documents required and billing rules.
- Comprehensive knowledge of admissions and credit control procedures.
- Understand patient confidentiality.
Join the team committed to providing the best and safest health and care.
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