DEPUTY DIRECTOR: PUBLIC PARTICIPATION REF NO: NWP/OOP/2026/13 
Job Purpose: To manage the facilitation and coordination of the Public Participation Programme across the NWPG.
SALARY : R896 436 per annum (Level 11), (all-inclusive package)
CENTRE : Mmabatho

REQUIREMENTS : Three- year appropriate tertiary qualification in Public Management/ Administration at NQF 6 and/or related qualifications (NQF level and credits). 6 years’ experience in Public Participation to which 3 years should be within Public Participation at Assistant Director level. A valid driver’s license. Knowledge, Skills and Competencies: Customer care and public administration, understanding of national, provincial and local government structures and relations, Sound knowledge of community structures, understanding of programme and project management. Computer literacy skills in Excel, Word, power point, Reporting skills, Creative thinking and analytical, Report writing, Effective verbal and writing communication, Negotiation and facilitation, Interpersonal and cooperative team work, Computer literacy, Data capturing and Time management.

DUTIES : The management and coordination Presidential Hotline. The management of complaints database and responses. The coordination, monitoring establishment and functioning of the Thusong Service Centre. The management of complaints and complements management strategy. Coordinate and manage the implementation of provincial service delivery intervention programmes. Manage the coordination and facilitation of Frontline Service Delivery Monitoring.

ENQUIRIES : Mr, J.T Mawelela Tel No: (018) 388 4443
APPLICATIONS : E-Mail: ooprecruitment6@nwpg.gov.za  or hand delivered at the Directorate of Human Resource Management, Second Floor, Ga-rona Building, Mmabatho. All attachments for online applications including the Z83 and CV must be one document in PDF, indicating the correct job title and the reference number of the post on the subject line of your e-mail. Use the correct e-mail address associated with the post. Failure to do so, your application will be disqualified.

CLOSING DATE : 27 March 2026 at 16H00 (walk-in and online), late application will not be considered.
​NOTE : All applications must indicate the correct reference number. The Office of the Premier is an equal employment opportunity and affirmative action employer, and it is committed to the achievement and maintenance of diversity and equity in employment, especially in respect of race, gender and disability.