Eskom

Industry: Electricity, Energy & Water Supply
Job category: Planning
Location: Sunninghill
Contract: Permanent
Remuneration: Market Related
EE position: Yes

Introduction

Task Grade: M18 Department: Customer & Grid Connection Business Unit: Grid Planning and Development Area of specialization: To manage and enhance relationships with independent power producers (IPPs) in the regions on behalf of NTCSA, ensure quality service and facilitate grid access development and delivery according to the grid access mandate. Location: Megawatt Park, Gauteng

Key Responsibilities

1. Provide internal and external independent power producer (IPP) relationship management, leadership and

direction.

2. Provide personal and pro-active IPP, generator end-to-end service and product delivery.

3. Provide IPP advisory, stakeholder and interface management services.

4. Provide strategic IPP grid access.

5. Integrate IPP process.

6. Manage employees and ensure training.

 

Minimum requirements

Qualification(s): 

·       B Degree/B Tech/Advanced Diploma/National Higher Diploma in Engineering/Finance/Legal at NQF7 with 360 credits or equivalent.

Experience:

 ·       7 years experience in dealing with IPPs in the field of customer service.

Skills and Competencies Required

Behavioural:

• Honesty

• Integrity

• Professionalism

• Trustworthiness

Leadership:

• Sound people management and business acumen

• Team player

• Transform opportunities into concrete business

• Initiative and driven

• Customer centricity at executive level

• Service delivery excellence

• Credibility and ability to build commitment for customer satisfaction

Knowledge:

• Thorough understanding of customer service and marketing theory

• Understanding business processes

• NTCSA business

• Independent Power Producers (IPPs)

• Process management

• Pricing

• Contracting

• Legal

Skills:

• Communication and negotiation

• Create and maintain a customer focused culture

• Work effectively with all levels

• Conflict handling

• Problem solving and decision-making

• Handle a pressured and changing environment

• Demonstrate good judgement

 

“If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”

“NTCSA is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of NTCSA and its employment equity goals and  targets, preference may be given, but is not limited, to candidates from under-represented designated groups.  NTCSA reserves the right not to make an appointment to the posts as advertised.  Candidates with disabilities are encouraged to apply for positions.”

 NTCSA is committed to providing a smoke-free environment for its employees and visitors at the workplace.

APPLY NOW

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