Netcare Olivedale Hospital
The Receptionist has exceptional interpersonal communication and people skills and is the first point of contact to the visitors and patients of the hospital. The role involves greeting and assisting patients, handling phone calls, handling queries with various stakeholders, managing admissions, assist patients with the digital platforms i.e. Netcare mobile app etc., and performing administrative tasks to ensure the efficient functioning of the hospital reception desk. The ideal receptionist must be a friendly, organized, and proactive individual with excellent communication skills and a strong understanding of hospital operations.
SKILLS PROFILE
EDUCATION
Essential
- Grade 12 or equivalent NQF Level 4 Qualification.
- Computer proficiency
WORK EXPERIENCE
Preferred
- Previous experience in a hospital environment.
- SAP ISH Experience
- Experience in a customer service role (preferred)
KNOWLEDGE
Essential
- Competency in data entry, verbal communication, and customer service.
- Exceptional Interpersonal communication skills
Preferred
- Knowledge of medical aid scale of benefits