POST 05/20 : SENIOR ADMINISTRATION OFFICER: UIF OPERATIONS (X51 POSTS)
SALARY : R397 116 per annum

CENTRE : Labour Centre: Beaufort West Ref No:HR4/4/10/611 (X3 Posts)
Labour Centre: Bellville Ref No:HR4/4/10/612 (X2 Posts)
Satellite Office: Goodwood Ref No:HR4/4/10/613 (X1 Post)
Labour Centre: Cape Town Ref No:HR4/4/10/614 (X2 Posts)
Satellite Office: Atlantis Ref No:HR4/4/10/615 (X2 Posts)
Satellite Office: Athlone Ref No:HR4/4/10/616 (X2 Posts)
Labour Centre: Paarl Ref No:HR4/4/10/617 (X1 Post)
Labour Centre: George Ref No:HR4/4/10/618 (X2 Posts)
Labour Centre: Knysna Ref No:HR4/4/10/619 (X3 Posts)
Satellite Office: Plettenberg Bay Ref No:HR4/4/10/620 (X3 Posts)
Labour Centre: Mitchells Plain Ref No:HR4/4/10/621 (X3 Posts)
Satellite Office: Nyanga Ref No:HR4/4/10/622 (X3 Posts)
Labour Centre: Mossel Bay Ref No:HR4/4/10/623 (X3 Posts)
Satellite Office: Swellendam Ref No:HR4/4/10/624 (X3 Posts)
Labour Centre: Oudtshoorn Ref No:HR4/4/10/625 (X2 Posts)
Labour Centre: Vredenburg Ref No:HR4/4/10/626 (X3 posts)
Satellite Office: Vredendal Ref No:HR4/4/10/627 (X2 Posts)
Labour Centre: Worcester Ref No:HR4/4/10/628 (X4 Posts)
Satellite Office: Ceres Ref No:HR4/4/10/629 (X2 Posts)
Satellite Office: De Doorns Ref No:HR4/4/10/630 (X3 Posts)
Labour Centre: Somerset West Ref No:HR4/4/10/631 (X2 Posts)

REQUIREMENTS : An undergraduate qualification in Operations Management/ Public Management or Administration/ Business Administration or Management/ Financial Accounting/ Finance at NQF 6 as recognized by SAQA. Two (2) years functional experience in Client Services environment /Claims Processing environment or Insurance environment. Knowledge: Unemployment Insurance Act and Regulations (UIA), Unemployment Insurance Contributions Act (UICA), Department of Employment and Labour & UIF Polices and Procedure, Operation System, Batho Pele Principles, Protection of Personnel Information Act (POPI), Public Financial Management Act (PFMA), Treasury Regulations.
Skills: Interpersonal, Presentation, Listening, Communication (verbal and written), Computer literacy, Problem Solving, Planning and Organizing, Dedicated, Team Player, Innovative, Supportive, Self-Motivated.

DUTIES : Provide Unemployment Insurance services through interaction with customers. Provide quality assurance and follow-up on Unemployment Insurance applications. Administer the UI Claims and Processing Services. Supervise resources.

ENQUIRIES : Beaufort West- Ms. V Theron Tel No: (023) 285 0981, Bellville/Goodwood- Mr
F Carstens Tel No: (021) 941 7002, Paarl- Ms D Lotz Tel No: (021) 065 5435,
George- Mr. M Charles Tel No: (044) 801 1223
Knysna/Plettenberg Bay- Ms. C Windwaai Tel No: (044) 302 6800, Mitchells
Plain/Nyanga- Mr F Creighton Tel No: (021) 065 4990
Mossel Bay/Swellendam- Mr C Minnies Tel No: (044) 285 0260, OudtshoornMs A Van Wyk Tel No: (044) 285 1340
Vredenburg/Vredendal- Ms. J Le Fleur Tel No: (022) 065 0815, Somerset WestMs E Liebenberg Tel No: (021) 065 7200

APPLICATIONS : Chief Director: Provincial Operations: PO Box 872, Cape Town, 8000 or hand deliver at: Department of Employment and Labour, No.9 Long Street, Cnr Riebeeck and Long Street, Cape Town
For email: Beaufort West, WCJobs-BEA@LABOUR.gov.za
Bellville, WCJobs-BELL@LABOUR.gov.za
Goodwood, WCJobs-GW@LABOUR.gov.za
Cape Town, WCJobs-CTN@LABOUR.gov.za
Atlantis, WCJobs-ATL@LABOUR.gov.za
Athlone, WCJobs-ATH@LABOUR.gov.za
Paarl, WCJobs-PRL@LABOUR.gov.za
George, WCJobs-GRG@LABOR.gov.za
Knysna, WCJobs-KNS@LABOUR.gov.za
Plettenberg Bay, WCJobs-PLE@LABOUR.gov.za
Mitchells Plain, WCJobs-MP@LABOUR.gov.za
Nyanga, WCJobs-NYG@LABOUR.gov.za
Mossel Bay, WCJobs-MBY@LABOUR.gov.za
Swellendam, WCJobs-SD@LABOUR.gov.za
Oudtshoorn, WCJobs-OUD@LABOUR.gov.za
Vredenburg/Vredendal, WCJobs-VRD@LABOUR.gov.za
Somerset West, WCJobs-SW@LABOUR.gov.za
FOR ATTENTION : Sub-directorate: Human Resources Management, Western Cape

It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.
CLOSING DATE : 27 February 2026 at 16:00 (walk-in) and 23:59 (online)
NOTE : All attachments for online application must include an application form Z83 and CV only combined, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email.