POST 06/22 : SWITCHBOARD OPERATOR REF NO: NDOH 22/2026
Directorate: Support Services
SALARY : R193 359 per annum, (plus competitive benefits)
CENTRE : Pretoria

REQUIREMENTS : Grade 12 certificate (NQF4). Knowledge of telephone etiquette and Batho Pele principles. Good communication (verbal and written), creativity, listening, interpersonal and computer skills (MS Office package).

DUTIES : Operations of the PABX system. Manage the switchboard and attend all incoming and outgoing calls. Ensure safeguarding of government property. Manage switchboard equipment and maintain telephone list. Commitment of values1 processes/procedures internal and external to the department. Solve caller’s problems that are related to the DOH services and disseminate information. Ensure proper people management. Screen all incoming and outgoing calls.
ENQUIRIES : Ms S Vilane Tel No: (012) 395 9374

APPLICATIONS : The Director-General, National Department of Health, Private Bag X399, Pretoria. 0001. Hand delivered application may be submitted at Reception (Brown Application Box), Dr AB Xuma Building, 1112 Voortrekker Rd, Pretoria Townlands 351-JR or should be forwarded to recruitment@health.gov.za quoting the reference number on the subject e-mail.
FOR ATTENTION : Ms M Shitiba
CLOSING DATE : 09 March 2026
NOTE : All short-listed candidates will be subjected to a technical exercise that intends to test relevant technical elements of the job, the logistics of which will be communicated by the Department. Following the interview and technical exercise for SMS posts, the selection panel will recommend candidates to attend a generic managerial competency assessment (in compliance with the DPSA Directive on the implementation of competency-based assessments).