Department of Public Works and Infrastructure

POST 16/129 : SWITCHBOARD OPERATOR: SUPPLY CHAIN MANAGEMENT
SALARY : R201 093 per annum
CENTRE : Cape Town Regional Office Ref No: 2026/226A
Durban Regional Office Ref No: 2026/226B

REQUIREMENTS : A minimum of National Senior Certificate/ Grade 12 or equivalent qualifications. No experience required. Strong background in Switchboard / Telecommunication services and administrative services. Good customer etiquette and listening skills, writing skills, and interpersonal skills. Computer literacy (Microsoft Package). Knowledge of Reapatala (invoice tracking system) and Archibus system (day-to-day maintenance services) Ability to work under pressure. Knowledge of switchboard systems and logistical services would be an added advantage. Serve internal as well as external clients. Perform other related duties as per the requirements of the Unit.

DUTIES : The successful candidate will manage the switchboard by facilitating incoming and outgoing calls. Assist technicians with the movement of telephone and fax line (e.g. escort technicians through the building). Certifying job done by technicians when called in for services. Open new telephone lines. Checking faulty lines and telephone handsets before logging a call to telephone companies. Ensure that all invoices for services rendered by the technicians/ telecommunication accounts and couriers are timeously paid. Arrange telephone instruments for new employees. Capturing monthly telephone information/ data on excel. Downloading and distributing of monthly telephone
bills to all staff. Open individual file for staff. Report faults to information services appointed service provider. Perform any other work schedule in accordance with various requirements of the Unit: (e.g. capturing of invoices at Registry, assisting with Logistical and Transport/ Fleet duties).

ENQUIRIES : Cape Town Regional Office: Ms P Bambela Tel No: (021) 402 2193
Durban Regional Office: Mr. BH Khanyeza Tel No: (031) 314 7038
APPLICATIONS : For Cape Town: email to: RecruitCPT26-57@dpw.gov.za
For Durban: email to: RecruitDBN26-07@dpw.gov.za

Cape Town Regional Office: Cape Town Regional Office Applications: The Regional Manager, Department of Public Works, Private Bag X9027, Cape Town, 8000. Or Hand Deliver at Ground floor, Customs House, Lower Heerengracht Street, Cape Town. For Attention: Ms. C Rossouw
Durban Regional Office: The Regional Manager, Department of Public Works, Private Bag X54315, Durban, 4000. Hand Deliver at Corner Dr Pixley Kasem and Samora Machel Streets Durban. For Attention: Ms NS Nxumalo
CLOSING DATE : 05 June 2026 at 16H00
NOTE : Applications must be submitted on the prescribed Z83 application form (obtainable from any Public Service Department or on the DPSA website link: https:/www.dpsa.gov.za/newsroom/psvc/, which must be signed, initialled and dated by the applicant, and must be accompanied by a detailed curriculum vitae (CV) only. Candidates are not required to submit certified copies of qualifications and related documents on application.

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