POST 05/23 : UI CLAIMS OFFICER (X141 POSTS)
SALARY : R269 499 per annum

CENTRE : Labour Centre: Beaufort West Ref No: HR4/4/10/637 (X13 Posts)
Labour Centre: Cape Town Ref No: HR4/4/10/638 (X12 Posts)
Satellite Office: Atlantis Ref No: HR4/4/10/639 (X5 Posts)
Satellite Office: Athlone Ref No: HR4/4/10/640 (X11 Posts)
Labour Centre: George Ref No: HR4/4/10/641 (X10 Posts)
Labour Centre: Knysna Ref No: HR4/4/10/642 (X12 Posts)
Satellite Office: Plettenberg Bay Ref No: HR4/4/10/643 (X12 Posts)
Labour Centre: Mitchells Plain Ref No: HR4/4/10/644 (X9 Posts)
Satellite Office: Nyanga Ref No: HR4/4/10/645 (X12 Posts)
Labour Centre: Mossel Bay Ref No: HR4/4/10/646 (X13 Posts)
Labour Centre: Oudtshoorn Ref No: HR4/4/10/647 (X9 Posts)
Labour Centre: Vredenburg Ref No: HR4/4/10/648 (X18 Posts)
Satellite Office: Vredendal Ref No: HR4/4/10/649 (X10 Posts)

REQUIREMENTS : Grade 12/ Senior Certificate. 0 to 6 months’ experience. Knowledge: Unemployment Insurance Act, Unemployment Insurance Contributions Act, Public Service Regulation, Public Service Act, Batho Pele Principles, Departmental Policies and Procedures, Customer Care. Skills: Communication (verbal and written), Listening, Computer Literacy, Customer Relations, Decision Making.

DUTIES : Receive and assess all the UI Claims on the relevant systems in line with the Standard Operating Procedure (SOP). Register all employers and verify the declaration of employees as per the relevant prescripts. Execute the payment of approved claims as per the set time frames. Attend to enquiries relating to all processed claims or any other matter relating to the processing of claims. Perform administrative duties in the section.

ENQUIRIES : Beaufort West- Ms V Theron Tel No: (023) 285 0981, George- Mr M Charles Tel No: (044) 801 1223
Knysna/Plettenberg Bay- Ms C Windwaai Tel No: (044) 302 6800
Mitchells Plain/Nyanga- Mr F Creighton Tel No: (021) 065 4990
Mossel Bay- Mr C Minnies Tel No: (044) 285 0260
Oudtshoorn- Ms. A Van Wyk Tel No: (044) 285 1340 and
Vredenburg/Vredendal- Ms. J Le Fleur Tel No: (022) 065 0815

APPLICATIONS : Chief Director: Provincial Operations: PO Box 872, Cape Town, 8000 or hand deliver at: Department of Employment and Labour, No.9 Long Street, Cnr Riebeeck and Long Street, Cape Town.
For online: Beaufort West, WCJobs-BEA@LABOUR.gov.za
For online Cape Town, WCJobs-CTN@LABOUR.gov.za
For online Atlantis, WCJobs-ATL@LABOUR.gov.za
For online Athlone, WCJobs-ATH@LABOUR.gov.za
For online George, WCJobs-GRG@LABOR.gov.za
For online Knysna, WCJobs-KNS@LABOUR.gov.za
For online Plettenberg Bay, WCJobs-PLE@LABOUR.gov.za
For online Mitchells Plain, WCJobs-MP@LABOUR.gov.za
For online Nyanga, WCJobs-NYG@LABOUR.gov.za
For online Mossel Bay, WCJobs-MBY@LABOUR.gov.za
For online Oudtshoorn, WCJobs-OUD@LABOUR.gov.za
For online Vredenburg/Vredendal, WCJobs-VRD@LABOUR.gov.za
For online Somerset West, WCJobs-SW@LABOUR.gov.za
FOR ATTENTION : Sub-directorate: Human Resources Management, Western Cape

It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.
CLOSING DATE : 27 February 2026 at 16:00 (walk-in) and 23:59 (online)
NOTE : All attachments for online application must include an application form Z83 and CV only combined, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email.