Department of Employment and Labour

CLIENT SERVICE OFFICER: UIF (X6 POSTS) 
SALARY : R269 499 per annum
CENTRE : Komani Labour Centre-Ref No: HR4/4/1/05 (X4 Posts)
Richards Bay Labour Centre– Ref No: HR4/4/3/44 (X2 Posts)

REQUIREMENTS : Grade 12/ Senior Certificate. No experience required. Knowledge: Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Financial Management Act (PFMA), Protection of Personal Information Act (POPIA), Department of Labour and UIF Policies and Procedures, Treasury Regulations, UIF’s Vision, Mission and Values, Departmental Policies, Procedures and Guidelines, Batho Pele Principles. Skills: Interpersonal, Telephone etiquette, Interviewing, Computer Literacy, Communication (verbal and written), Listening, Interpretation (ability to interpret UI Act and Contribution Act), Conflict Management, Time Management, Customer Relations, Analytical and On job training (operational systems).

DUTIES : Provide screening services. Process applications for UIF Benefits. Register payment continuation forms, Provide administrative functions.

ENQUIRIES : Mr. U Thambo Tel (045) 807 5400
Mr I Ximba Tel: (035) 780 8708 (Richards Bay)
APPLICATIONS : Deputy Director: Labour Centre Operations: Private Bag x 323, Queenstown, 5320 or hand deliver at No 10 Robison Road, Queenstown or  email at Jobs-ECQTN@labour.gov.za
Deputy Director: Richards Bay Labour Centre, P/Bag X 20033, Empangeni 3880 Or hand deliver at 11 Lira Rink Road, Richards Bay. For Online Applications: Jobs-KZN28@labour.gov.za

It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan. 
CLOSING DATE : 14 April 2026 at 16:00 (walk-in) and 23:59 (online) 
NOTE : All attachments for online application must include an application form Z83 and CV only combined, in PDF and as one (1) document or attachment. Zipped and JPEG documents will not be accepted. indicate the correct job title and the reference number of the post on the subject line of your  email.
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