POST 18/50 : CLIENT SERVICE OFFICER: UIF OPERATIONS REF NO:HR4/4/4/13
SALARY : R280 278 per annum
CENTRE : ULundi Labour Centre

REQUIREMENTS : Grade 12; no experience required. Knowledge: Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Financial Management Act (PFMA), Protection of Personal Information Act (POPIA), Treasury Regulations, Batho Pele Principles, Department of Labour and UIF Policies and Procedures, UIF’s Vision, Mission and Values, Customer Care Principles, Departmental Policies, Procedures and Guidelines. Skills: Interviewing, Communication (verbal and written), Listening, Computer Literacy, Listening, Interpretation (ability to interpret UI Act and Contribution Act), Conflict Management, Time Management, Customer Relations, Analytical, Interpersonal, Telephone etiquette, On job training (operations system).

DUTIES : Provide screening services. Process applications for UIF benefits. Register payment continuation forms. Provide administrative functions.

ENQUIRIES : Mr TJ Nkosi Tel No: (035) 879 8800
APPLICATIONS : Deputy Director: ULundi Labour Centre, P/Bag X56, ULundi 3838 Or hand deliver at Unit A Wombe Street, ULundi. For Online Applications Email to: JobsKZN3@Labour.gov.za
NOTE : EE targets- Preference will be given to Africans, Indians & White people living with disability; Indian males and females, White males and females.

It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.
CLOSING DATE : 12 June 2026 at 16:00 (walk-in) and 23:59 (online)
NOTE : All attachments for online application must include an application form Z83 and CV only combined, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post.