Learner Intern Non-Technical
Industry: Electricity, Energy & Water Supply
Job category: Call Centre and Telesales
Location: Witbank
Contract: Internship
Remuneration: Market Related
EE position: No
Apply by: 28 October 2025
Introduction
Eskom is offering 5x Learner Diplomats the opportunity to undergo a Training Programme in our Witbank Contact Centre.
Job description
Skills and Competencies Required:
• Ability to deal with stress
• Planning and organising skills
• Customer service and product skill
• Telephone skills
• Computer skills
• Communication skills
• Effective Time management
Key Responsibilities
• Handling inbound interactions
• Handling back-office activities (Non-Technical Dispatch and follow-ups)
• Handling Multi-media activities and Outbound (proactive customer interaction) Campaigns
• General Customer interaction and service improvement
• Support Marketing, Sales and Customer Service Processes
• Vending, Prepaid and Easy pay
Minimum requirements
Qualifications:
3 Year National Diploma/National N Diploma in Business Management/ Communication/ Marketing/ Commerce/ Social Science/ Accounting/ Finance at NQF6 with 240 credits
Experience:
None required.
“If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”
“Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskomand its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups. Eskom reserves the right not to make an appointment to the posts as advertised. Candidates with disabilities are encouraged to apply for positions.”
Eskom is committed to providing a smoke-free environment for its employees and visitors at the workplace.
