
Industry: Electricity, Energy & Water Supply
Job category: General Management
Location: Sunninghill
Contract: Permanent
Remuneration: Market Related
EE position: No
Introduction
Position/Task Grade: M18 Area of specialization: To direct and manage the regional key customer service function by integrating a wide variety of complex variables to ensure Eskom`s interests and key customers’ requirements are optimally balanced. Department: Customer Development Business Unit: Business Development Location: Megawatt Park, Gauteng Reference Number: 50088404LM Closing Date: 15 September 2026
Key Responsibilities
· Optimise the operation of key customer function in the operating unit
· Manage internal and external key customer stakeholders
· Integrate and direct the function in the operating unit
· Manage the strategic positioning of the function in the operating unit
· Manage customer load during system constraint conditions
Minimum requirements
Qualification(s)
· B Degree/B Tech/National Higher Diploma/Advanced Diploma in Business Management/Marketing/ Commerce/Finance/Engineering Electrical at NQF7 with 360 credits
Related Experience:
· 7 years’ experience in Customer relations, business processes and service level agreements